My Bosch fridge’s ice maker isn’t making ice even though the water dispenser works—is there way to reset it somehow?
Appliance ExpertHi, I’m Mike, your appliance troubleshooting expert—could you share the exact model number from the fridge label so I can check what type of ice maker and reset options it has?
I don’t have it to hand, sorry—think it’s a Bosch KGN36-something, bottom-freezer style in a shared flat; I can get the full model later if that helps.
Appliance ExpertRoughly what temperature is the freezer set to and is it keeping food rock‑solid (around −18°C)?
It’s set to −18°C and food is properly frozen; no ice in the bin though, and water from the dispenser is fine.
Appliance ExpertDo you see an Ice On/Off button or icon illuminated on the display, or any mechanical shutoff lever above the ice tray that could be in the Off position?
No lever that I can see; there’s an ice symbol on the panel and it looks on.
Appliance ExpertHow long has it been since it last made ice, and have there been any recent power cuts or a water filter change?
It’s been a few weeks since it made any; we did change the water filter last week, no power cuts, water flow is good.
Appliance ExpertThanks—that helps. Here’s what’s most likely going on and what “reset” means on Bosch:
- Reset options: Most Bosch ice makers don’t have a dedicated reset button; the practical “reset” is a full power reset of the refrigerator, and on some models the ice maker has a small test button that triggers one harvest/fill cycle. After a filter change, production can pause for a while as air clears, and first ice can take 12–24 hours.
- Likely causes when water dispenses but no ice:
• Ice fill path issue: a partially frozen or blocked fill tube can stop water reaching the ice maker even though the dispenser works.
• Dual water inlet valve: the dispenser side can work while the ice‑maker side fails electrically or sticks closed.
• Ice maker module stalled: the internal motor or sensor doesn’t start a harvest cycle even with proper temperature.
• Temperature at the ice maker: overall freezer is −18°C, but the ice maker area can run warmer if airflow is restricted, slowing or stopping cycles.
• Control/setting: the ice function can appear “on” at the display while the internal switch or door switch logic is inhibiting cycles if it thinks a door is open. - Safety note: avoid forcing the ice maker parts or using sharp tools to clear any suspected ice—plastic parts crack easily.
If you’d like, I can walk you through a safe power reset and a few simple, non-invasive checks to confirm whether it’s a fill issue, valve fault, or the ice maker itself.